Website maintenance and support in Kingston and London

Yes. Most business owners don’t realise how much ongoing work a website needs. WordPress, plugins and themes release updates constantly for security patches and new features. If you don’t update regularly, your site becomes vulnerable to hacking, breaks from compatibility issues or stops working properly. Maintenance prevents problems before they happen.

If your site goes down completely, I respond within 4 to 6 hours. For other technical issues, I respond within 48 hours during working days. Most problems are fixed the same day. If something breaks because of an update I carried out, it’s much easier to fix.

You can, but it is risky. Updates sometimes cause conflicts between plugins or themes. If something breaks and you have done the updates yourself, fixing it becomes more complicated and may cost more than regular maintenance would have.

Additional work is billed at £55 to £75 per hour, or you can upgrade to a higher tier package. Most clients find the right package covers their needs, but flexibility is available if you need it.

Yes. Monthly packages are billed monthly with no long-term contract. Give me notice and you can cancel anytime.

Major redesigns, new functionality beyond basic updates, full copywriting, photography and anything that requires substantial new development. These are quoted separately or handled within higher tier packages if hours allow.